- How long does it take to get running at an existing gym?
- Most gyms are running within one to three days, and nearly all of that time goes into cleaning member data before the import rather than into the system itself. Configuration — plans, prices, permissions — takes under two hours. Start with active members only and add the archive later if you need it.
- Do I need special hardware or an installation?
- No. It runs in the browser on any computer, tablet or phone, and check-in uses that device's own camera to scan the member's code. There is no server, nothing to install and no turnstile required to start — you can add a scanner or a gate later if you want one.
- What happens to my data if I decide to stop?
- You export all of it — members, subscriptions, payments — as Excel or CSV at any time, not only on the way out. The data is yours, and it stays exportable for 90 days after you cancel.
- Can front-desk staff use it without training?
- The daily actions — scan a member in, record a payment, create a subscription — are built to be learned by using them, and the interface is genuinely Arabic in the correct direction rather than a translation laid over an English layout. In practice a receptionist needs one short session and picks up the rest on the job.
- Does it work for more than one branch?
- Yes, under one account and with no per-branch fee. Each branch keeps its own members, staff and till, with consolidated reports comparing branches on identical definitions — the part that is practically impossible with separate spreadsheets.
- What if my gym is small — only a hundred members?
- The price does not change with member count, so a small gym pays what a large one pays. The benefit at that size is not scale but time: a hundred members means a hundred expiry dates that cannot be tracked in anyone's head, and that is precisely where missed renewals begin.