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Support Ticketing

Your question reaches our support team — and stays on file

When you need help with billing, hit a technical problem or want to suggest a feature, open a ticket from your dashboard instead of a message that gets lost. The ArabGym team replies inside the ticket, the whole conversation stays on file, and you get an email whenever there is a new reply.

What's inside

Everything you'll find inside

  • Open a ticket from the dashboard

  • Categories: billing, technical, feature request, account

  • Set a priority on each ticket

  • Threaded conversation with the support team

  • States: open, in progress, waiting on you, resolved, closed

  • Email alert when support replies

  • A reference number on every ticket

  • Available to owners and managers

Why gym owners love it

The impact you'll see in your business

  1. No question lost between messages.

  2. A full record of what you asked and what was fixed.

  3. Know where your request stands at any moment.

Every feature on one simple plan

30 days free, no credit card. Every feature unlocked from day one.

Gym Software Support Ticket System | ArabGym